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Excellence in Operations Campaign
Commitment to Continuous Improvement

May 11 2009



FarleyRiggs Ltd is an oilfield service provider dedicated to delivering innovative, cost effective solutions to oil and gas companies around the world. Our technical philosophy is to deliver innovative forward thinking solutions that enable clients to maximize performance of their assets. Our technical philosophy is run parallel to our social responsibility to ensure that our personnel work safely and that we strictly limit the environmental footprint of our activities.

FarleyRiggs has developed a reputation for providing high levels of service quality through constant focus and commitment. Each and every time we deliver a service it is our commitment to continually strive to provide outstanding performance. One of our core company values is based on the belief that people are the key to delivering high levels of service quality that exceed client expectation. Our mission is to deliver excellence throughout the entire service delivery process from the project planning phase through to execution and completion.

Nick Nazarovs, Business Development Manager "Our commitment to continuous improvement and subsequent service delivery is currently second to none in our peer group. Excellence in service delivery is delivered by teams that commit energy, resources, and focus while constantly engaging in critical review. We continually strive toward improvement of service quality and will actively pursue delivery of unprecedented levels of service that exceed what our clients expect. Our main aim is to ensure our people work safe, operational objectives are met within fiscal boundaries and client satisfaction is achieved."





Some recent initiatives include development of a Resource Management System (RMS). Resource Management and asset tracking is one of the most important internal functions of any business. FarleyRiggs has committed a significant amount of time and financial resource into development of a purpose built Resource Management System (RMS).

Jonathon Bannister, Engineer "The ability to track equipment and output KPI reports to build preventative maintenance programs is imperative to aid our commitment towards continuous improvement. Measurement of performance metrics can be derived through a comprehensive reporting function and a unique, detailed built in service component will send alarm messages to key individuals within the organisation when tools have met specific operational criteria. The development of this tool adds an exciting element to our performance measurement toolbox."

Nick Nazarovs "Further to this investment we have installed a state-of-the-art downhole sensor verification, calibration and maintenance lab. The ability to calibrate downhole sensors is paramount to verifying data quality and delivering confidence to reservoir engineers. A stringent QA and QC process is vital to ensure data quality is maintained. Our commitment in this area is once again illustrated by our commitment to be best in class and to this point none of our peers has attained this level of quality control".

CAD assisted learning tools and technical books are being developed for the complete inventory of tools. Shane McConnachy "We have invested significant resources into increasing the availability of support tools to enable continuous technical improvement and this has been an important aspect of increasing overall operational performance. Specifically, improving tool performance and increasing specific knowledge of relevant tools has been a major driver in instigating the project. We have primarily used this software to develop training tools to increase the knowledge of tools and maintenance procedures."

Chris Riggs, Managing Director "We are very pleased with the progress of our new initiatives and our focused commitment to continually improve our business. We are entering a new age of energy within Australia and with the significant investment in LNG and Conventional projects we are well positioned to deliver unprecedented service to our customers. The whole FarleyRiggs team is dedicated to the single purpose of continuously delivering outstanding operational results and exceeding client expectation."